Service Delivery Manager – Tieto Tech Consulting - Buenos Aires
hace 3 semanas
Job Summary
- We are looking for a Service Delivery Manager who wants to be part of Tieto Tech Consulting.
- Tieto Tech Consulting works as a true partner, solving clients' toughest technology challenges and delivering reliable outcomes that drive measurable results.
- In this role, you will take end-to-end responsibility for customer deliveries,
- Ensure accurate registrations in internal systems
Manage escalations related to service delivery
Distribute tasks and responsibilities to internal stakeholders involved in the delivery process
Monitor order progress through continuous communication with all involved parties
Provide proactive status updates to customers addressing deviations from agreed timelines... - Solid understanding of Ethernet and IP Services including Layer 2 DIA and Cloud solutions Familiarity with DWDM technology Field engineering experience including equipment installation circuit turn-up patching Hands-on experience with network management tools such as Infinera DNA Ciena OneControl / Site Manager Experience managing local tails cross-connects CPE logistics Strong analytical organizational skills ability to manage multiple deliveries in parallel Ability...
Descripción del trabajo
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