Lead - Salesforce Experience Cloud Specialist - Buenos Aires, Argentina - Chevron

Chevron

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

beBee Recruiter

Descripción

Total Number of Openings

1

Overview:

Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses.

Responsibilities for this position may include but are not limited to:

Lead experience cloud portal configuration including building new pages, helping marketing/customer service manage content, adding more self-service functionality
Understand business requirements and processes and translate into strategy and solutions
Collaborate with business stakeholders, program manager and product owners to build out experience cloud offerings
Identify unused or underutilized platform features to inform future enhancements
Proactive portal maintenance
Collaboration with developers for deep technical enhancements
Work in an agile construct including but not limited to sprint planning, feature breakdown, user story estimation etc.

Required Qualifications:

Bachelor's degree or higher
3+ years experience in product knowledge of Salesforce experience cloud, community specialist or administrator
Experience working in a global operation organization

Preferred Qualifications:

Salesforce Administrator Certification
Salesforce Experience Cloud Consultant Certification

Relocation Options:

Relocation
will not be considered.

International Considerations:

Expatriate assignments
will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron participates in E-Verify in certain locations as required by law.

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