Platform Engineer - Buenos Aires, Argentina - Nobel

Nobel
Nobel
Empresa verificada
Buenos Aires, Argentina

hace 1 semana

Sofía Rodríguez

Publicado por:

Sofía Rodríguez

beBee Recruiter
Descripción
The Platform engineer is responsible for delivering successful customers implementations in the CCSaas environment.


Contributing to the Company's business growth by successfully implementing the company's technologies for new customers, aiming to help them achieve their business goals.


Responsibilities:


  • Analyze customer needs and requirements to determine best course of action in customer's implementations, assisting with the overall technical design concept;
  • Actively communicate and collaborate with Solutions Engineering, Development with respect to customer requirements and needs, RFPs or highly technical demonstrations;
  • Implement, install and test Company's CCsaas solutions on test and production environments, configuring our software to meet specific requirements, writing custom code when needed, to extend our software's functionality;
  • Assist clients during the entire software implementation lifecycle and make appropriate customization to meet client needs, acting as primary technical point of contact for customers during their implementation;
  • Act as Tier 2/3 escalation point for incidents;
  • Conduct evaluations of existing technology to determine areas of improvement;
  • Interacting with customers for sign offs, delivery activities and training on technical aspects of our software
- scripting, DB structure etc;

  • Update internal documentation;

Competences:


  • Hands on experience implementing contact center solutions
  • Technical understanding of cloud technology, including: AWS, hosted, SAAS and CCAS solutions
  • Integrity
  • Fast learner with initiative and drive to be successful
  • Excellent written and verbal communication skills in English and Spanish.
  • Problemsolving
**Strong technical background

- computer programming knowledge**:

- .NET

  • HTML
  • MsSQL

Nice to have:


  • Structured DBs and SQL
  • JavaScript
  • General knowledge of WebRTC, Freeswitch, Asterix

What we offer:


  • International company with international mindset
  • Unique team spirit and informal work environment
  • Training opportunities and career growth program
  • Work with talented and collaborative coworkers who will support you and help you grow
  • Additional perks as part of our culture: parties, team buildings, diverse Fun at Work activities every month.
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