- Monitor, analyze, and respond to security events and incidents.
- Proficiency with CriticalStart MDR (Managed Detection and Response), Splunk, Azure Sentinel, or similar SIEM tools and MDR services is acceptable.
- Assess logs and security reports from diverse systems.
- Familiarity with Microsoft security reports and Tenable.IO system for general vulnerability management is advantageous.
- Address user tickets related to security systems issues or modification requests for security capabilities (e.g., firewall rules, anti-malware exceptions, system password creation/reset, email/phishing rules and overrides). Translate complex user requests into written requirements, collaborating with colleagues to implement them effectively.
- Conduct troubleshooting on existing security controls and networking using tools like Wireshark, Task Manager, DNS utilities, and other cloud or OS-specific utilities.
- Implement additional security controls using existing security tools and uphold current security controls.
- Support security audits, conduct vulnerability assessments, and facilitate remediation with other teams.
- Create and update security documentation.
- Experience or formal education in any combination of the following SecOps disciplines: networking, firewalls, phishing/malware tools, application administration, scripting, security analysis, threat detection, threat intelligence, and incident response.
- Competence in application troubleshooting and performance optimization.
- Familiarity with operating systems such as Windows desktop, Windows Server, Linux, and at least one cloud service like Microsoft Azure, Amazon Web Services (AWS), Microsoft Office 365, etc.
- Minimum of 2 years of IT experience (with security focus).
- Strong communication skills and ability to collaborate effectively with end users and technical peers through internal messaging, email, and phone or video communications.
- Preferably a Bachelor's degree or equivalent work background.
- Over 3 years of experience in designing, implementing, and supporting cybersecurity systems.
- Security certifications are advantageous: CEH, Security+, CISSP, CISM, etc.
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