Et bo 13755 telecom Expense Specialist - Capital Federal, Buenos Aires, Argentina - EY

Empresa verificada

Capital Federal, Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

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Descripción

GVMO Telecom expenses specialist

Global Vendor Management Organization (GVMO):

The Global Vendor Management Organization (GVMO) optimizes the value of EY's strategic vendor relationships and contracts via a consistent vendor management approach, best practices and supporting technologies.

By preventing value leakage, the GVMO helps realize the full value of our strategic relationships and contracts.

The GVMO optimizes software license usage, drives transformation initiatives, works to maximize credits, rebate and innovation funds, manage complex change orders, tracks SLAs and KPIs to enable performance, supports escalations, and co-ordinates stakeholders across EY.

The GVMO brings a common operating model across all aspects of vendor management, comprising the following core disciplines: Contract Management
Performance Management
Commercial Management
Relationship Management

Underpinning the GVMO, within the Technology Vendor Ecosystem function, is the Telecoms Team, which supports country member firms and Service Owners in managing telecoms expenses, contracts and vendors.

Focus is on mobile services and wireline voice/data. The team works very closely with Technology Procurement function providing support on sourcing activities.

The opportunity
Sitting within the Telecoms Team, this role will support GVMO strategy in term of Telecom expense management.

This includes the implementation, over a multi-year period of time, and administration of a Telecom Expense Management (TEM) service, provided by a third-party vendor
- to manage local mobile expenses and contracts across multiple EY member firms
- to support internal service owners in managing voice and data wireline expenses
- to keep telecoms contracts and cost under control and optimized
- to ultimately provide and be accountable for an end-to-end service to our internal customers, leveraging the TEM vendor

Your key responsibilities

Actively contribute in TEM tool implementation process, following the deployment plan
Understand specific needs in the countries where the service is to be deployed and be able to transform them in requirements to be discussed with the TEM vendor.
Reach an excellent proficiency level on the TEM tool utilization
Supervise TEM operations where the service is already deployed; this includes
Definition of reports on mobile and fixed spend/volumes
Dispute management with Telecom carriers
Inventory management
Invoice audit and optimization
Provisioning
Day by day operational relationship with the TEM vendor, acting as a main interface between GVMO and the vendor in managed countries
Services requests follow up
Incident and change management
Escalations
Participate to Services reviews
TEM Vendor performance
Facilitate communication between local carriers and the TEM vendor
Keep relationship with member firms contacts and stakeholders in managed countries (provide reporting and analysis as needed)
Work in collaboration with Technology Procurement and provide relevant input during RFP and contracts negotiation processes.
Keep relationship with local carries to monitor overall performance of contracts and service (contract compliance) and minimize value leakage

Skills and attributes for success

Fluent English skills in speech and writing
At least 2year experience in dealing with technical and commercial aspects of Telecommunications (fixed voice, data and mobile) in telecoms market worldwide (billing, contracts, tariff models, technical infrastructure)
A good understanding of Telecoms contracts and contractual language as well as an appreciation of the complex global, member firm and entity organizational structures that the contracts operate across
Advanced experience in data analysis and visualization

To qualify for the role, you must have

Strong teamwork and collaboration skills, comfortable working virtually and independently
Ability to work in a multicultural environment
Ability to learn quickly and work in a high pace, agile environment
Ability to work under pressure and to tight deadlines, managing multiple priorities effectively

Ideally, you'll also have

Experience in dealing with TEM providers and TEM operations on a global scale
Experience in operational vendors management
Solid interpersonal relationship management skills

What working at EY offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.

Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer: