- Carry out initial-level support for both client employees and suppliers using ServiceNow, addressing questions from vendors and stakeholders regarding purchasing transactions (ex. Requisitions, POs, catalogs, etc.).
- Root cause analysis and aiding in resolution development.
- Proactively communicating with contacts and providing detailed information to requesters.
- Foster collaborative relationships across Procurement teams and business stakeholders.
- Advise business stakeholders on procurement regulations and processes to boost compliance.
- Cooperate closely with stakeholders, Accounts Payable and other Procurement teams to address irregularities in purchasing processes.
- Provide expert advice on the most appropriate purchase channels.
- Analyze reporting from ticketing systems to identify potential improvements.
- Encourage continuous improvement to foster process excellence, to speed up response times and to ensure adherence to procurement regulations.
- Advanced fluency in English and Spanish.
- At least 2 years of purchasing or procurement working experience.
- Familiarity with ServiceNow, or other similar ticketing tools.
- Sharpened analytical skills with structured and logical problem-solving approach.
- Ability to adapt effectively to multiple demands, shifting priorities, ambiguity, and rapid changes.
- Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
- Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.
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Senior Purchasing Analyst - Buenos Aires, Argentina - EY
Descripción
The opportunity
Position yourself at the forefront of a leading global company in our Managed Services team as a Global Purchasing Analyst. In this dynamic role, you will be working within a wealth of cultures and backgrounds to provide top-tier purchasing solutions for one of our vital international clients.
Your key responsibilities
Being a key figure in our procurement functionality, you will manage all incoming inquiries from internal clients and suppliers. Your tasks will cover a variety of areas-from process and policy aspects to system queries, utilizing ServiceNow to manage tickets efficiently, providing prompt and effective resolution.
Skills and attributes for success
To qualify for the role you must have
What we look for
We are looking for people who are comfortable working in a culturally diverse environment with the flexibility to support multiple time zone differences.
What we offer
As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer:
We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.
EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
