Technical Support Specialist - Buenos Aires, Argentina - Aram Meem
hace 1 semana
Descripción
ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more.
At ToYou we aim to provide all our customers with a great experience by connecting them with thousands of merchants across Saudi Arabia, and we take great pride in our diverse team which represents different backgrounds, experiences, and visions.
So, if you are interested in joining a team full of intelligence, ambition, and great talent, ToYou is the right place for you.
Responsibilities:
- Manage and timely resolve incidents: perform primary diagnostics and fix problems within the area accountable for, or escalate these incidents to DevOps and/or Developers
- Coordinate work on incidents between different departments: Operational, Quality Control, DevOps, Development and other department
Requirements:
- Linux administration skills
- 12 years demonstrated work experience in IT or in a similar role
- The ability to use Kibana to search and analyze logs and metrics
- General understanding of the HTTP and REST protocols
- Advanced verbal and written communication skills in English
Will be considered an advantage:
- Knowledge of SQL at a basic level: select, join, update, and so on
- Experience in testing complex IT systems
Work schedule:
Rotating shift (day shift / night shift with prolonged days off)
What we offer:
- An attractive remuneration package
English
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