Application Support Senior- - Buenos Aires, Argentina - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

beBee Recruiter

Descripción

On a day to day basis Application Support analyst will be responsible for:

The resolution of all user and technology issues on the Production instance.
Monitor and troubleshoot the batch jobs that are scheduled in Control-M/Autosys.
Coordination and execution of all software deployments into Production environment.
Develop specialist knowledge in relevant systems, sharing that knowledge with team members and global partners
Ownership of major production incidents, working closely with other technology teams in order to resolve businessimpacting issues
Proactively improving the quality of systems and service, and increase business value
Bringing a DevOps mindset to the entire software development life cycle, building, evolving and operating rapidlychanging resilient systems at scale
Manage the relationship between the operational users and the technology department. This involves organizing weekly service review meetings and being a key point of escalation for technology issues or concerns within the operational areas.

Tech Skills:

Python/Shell Scripting

RDBMS

Oracle/MS-SQL
Application Performance monitoring tools : Splunk/AppDynamic/Dynatrace/Grafana

Schedulers

Control-M / Autosys

Monitoring

Geneos

Good to Have:
J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.