Consultor de Educación Al Paciente - Buenos Aires, Argentina - ConvaTec

Descripción

Responsible for providing education on conditions, therapy and company products, including

• Providing field support to both customers and other field personnel
• Conducting onsite education and consulting, and supports establishment and maintenance of customer relations with patients, their families, and/or healthcare professionals and organizations
• Participating and developing presentations for patient meetings, conventions, forums, and meetings for the purpose of product awareness
• Sharing product information/data analysis to clinical research groups

May require education in a health-related field and clinical experience.

• To deeply understand the patient's journey in the region connecting. Recognize hospitals and target health professionals for partnership with the me+ program.
• Develop partnerships of the me+ program with institutions and health professionals to generate new patients in the program.
• Promote the benefits of the me+ Convocê program by establishing partnership relations with consultative health professionals (doctors, nurses) in accordance with the franchise strategy.
• Educate / guide ethically and according to the franchise protocols, patients for selfcare and rehabilitation of the person with ostomy, voiding dysfunction and / or rare and chronic diseases
• Promote a great experience for the patient with educational, informative, consultative and enlightening content, promoting loyalty.
• Ensure the promotion of information using the products, materials and tools defined by the marketing team for the patient.
• Keep up to date with the best patient guidance practices, collaborate with the team and update the care protocols when relevant.
• Promote patient access to the indicated material, in line with the sales team, in accordance with the regional and company strategy
• Loyalty.
• Carry out and encourage the registration of new patients and the conversion process with the dispensing channels: public, private, retail, ecommerce programs, etc.
• Prepare and share weekly and monthly reports with the team on enrollment and loyalty performance. Prepare quality information to be presented.
• Maintain constant / open communication with the sales team and marketing, to develop opportunities to expand the program and also on the local challenges.
• Develop action plans to achieve the goals of the me+ program, according to the regional and franchise strategy.
• Actively participate in patient associations.
• Experience in managing groups and public presentations.
• Ability to work with a group of technically and culturally different people.
• Well developed communication skills.
• Excellent problem solving/conflict resolution skills and a businesslike approach
• Recognized time management and planning skills.
• Computer knowledge and skills with digital tools.
• Nursing professional (preferably specialist) with 2 years of practical experience in patient care.

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