Web Admin Assistant - Buenos Aires, Argentina - CandidFuture

Descripción

Role: Web Admin Assistant

Company: IVF MEDIA

www

Job nature: Remote, Argentina

Salary: max. 500 EUR / month

A bit about us

IVF Media is an international media group supporting patients during their fertility journey providing information and tools through website portals. We provide information, guides, tools, tips and hints for patients seeking fertility treatment options abroad. We started in 2012 with just one website in English. Through all those years we have been developing our portfolio, ending with 10 websites in 4 languages.

As we continue to evolve and expand our reach, we're looking for passionate, innovative minds to join our team.
Together, we can continue to break barriers and build bridges, making fertility dreams a reality for people worldwide.

How we work

If you're looking for a place where work isn't just about tasks, but also a true mission full of inspiration and growth opportunities, then you're looking for us

What else sets us apart from other workplaces?

Undoubtedly, our fantastic team of people creates a unique "team spirit". Because we all act with passion and commitment
There's no room for boredom or corporate style in our work - exciting things happen here And importantly, each of us feels that we're involved in something exceptional and significant.

We take pride in our international collaborations, which open doors to many cultures and broaden horizons.

Do you feel like this is the place for you?

Responsibilities

Within the first 3 months:

• Familiarity with all Internet services
• Understanding of active clients and their annual plans
• Understanding of lead generation, sending and reporting mechanisms
• Familiarity with MPS (Master Production Schedule)
• CMS proficiency in:
• Creating and modifying CLINIC PROFILES
• Activation, setting up and deactivation of FEATURED mechanism
• Publishing and updating posts on the blog
• Understanding of LEAD MANAGER system
• Basic knowledge of offerings
• CRM familiarity and ongoing work with the system
• Understanding of qualitative and quantitative goals per client
• Basic understanding of the sales process
• Understanding of service delivery processes, especially CLINIC PROFILE and FERTILITY JOURNEY
• Familiarity with all documents used in service delivery processes and their periodic updating
• Understanding of the reporting process
• Execution of simple independent tasks in the above scope
• Reporting to Web Admin Manager
• Proficiency in Canva program for editing graphics on social media and websites
• Understanding of clinic promotion plan and IVF Media marketing content

Within 3-6 months:

• Checking the accuracy/validity/correctness of data in clinic profiles and on IVF Media websites
• Independent production execution according to MPS plan
• Independent execution of orders in the LEAD MANAGER system
• Independent technical control of all IVF MEDIA pages
• Independent analysis of VISIBILITY REPORTS data and drawing conclusions
• Taking over selected areas entirely under one's care
• Gathering feedback from customers regarding our websites (in the context of improvements) + proposing enhancements
• Gathering information about clients and their marketing activities
• Proposing improvements in a customer service process
• Understanding the reporting process + proposing enhancements
• Daily, active work with CRM + proposing system enhancements
• Identifying market opportunities e.g. new article topics, proposals for new tools for patients, etc.

After 6-12+ months:

• Ability to independently perform any task in the above scope
• Ability to independently communicate with clients and coordinate order fulfillment in agreement with the client
• Thorough analysis and inference based on lead data, their generation sources, structure, quality, etc. + proposing client-specific enhancements.
• Analysis and inference regarding client visibility on platforms, primarily in terms of clinic profile
• Proposing new products and changes in their sales strategy
• Taking initiatives directed toward patients

Skills & Experience:

Key experience and skills for the position of Web Admin Assistant include:

1. Experience in website administration (WordPress) and customer service (B2C).
2. Knowledge of CRM and CMS systems, as well as data analysis and reporting skills.
3. Time management, communication and teamwork abilities, along with the ability to work independently.
4. Creativity, attention to detail, sense of aesthetics, initiative, and flexibility in action.
5. Fluent English both written and spoken (at least C1 level).
6. Knowledge of Canva or other image editor.
7. Knowledge of social media and social media trends.

Contact

Recruitment process:

1. HR Meeting with Aga Myśliwczyk minutes) - I want to get to know you and tell you more about us and the role.
2. Meeting with Dorothy Walas - Hiring Manager
3. Meeting with Jakub Dejewski - CEO
4. Mutual decision.

Contact person:

Aga Myśliwczyk

IVF MEDIA