- This team is essential to protect company ́s financial results by reducing impact of bad debt
- Responsible for controlling Agents balances and making all collection efforts necessary to collect cash in their possession.
- You will analyze agents balance and determine the origin of the debt
- You will contact Agents to determine reason for payment delinquency and obtain payment commitment by placing outbound calls and emails. These calls and emails are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- You will need to be in contact mainly with Sales Department as well as Cash Logistics and Settlement Departments.
- One year of experience in the collections sector or customer service call center.
- Bachelor's degree or advance student in administration or related.
- Intermediate English and Excel level.
- Analytical and decisive profile with negotiation skills, and the ability to deal effectively with all types of people.
- Self-motivated.
- Capacity for teamwork and effective communication.
- Hybrid working model.
- Gift vouchers for marriage, for birth, others.
- Discounts at universities.
- Discounts at gyms and shops.
- 10 days off for non-pregnant mother/father.
Senior Collector - Buenos Aires, Argentina - Western Union
Descripción
Senior Collector
Would you like to play a key role in protecting our clients by ensuring that credit is issued and maintained according to the best industry standards? Do you aspire to work for a truly international company? Join Western Union as a Senior Collector.
Western Union powers your pursuit.
You'll be part of the Collections Team and responsible to contact customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls and emails.
Role Responsibilities
Role Requirements
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Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Argentina specific benefits include: