- Owns the payroll solution for the country
- Key point of contact for sales when a person is required to represent our payroll solution for that country
- Monitor regulatory environment and ensure changes are understood, planned and incorporated into the country payroll standards and workbooks
- Maintain documentation for country standard payroll processing
- Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes
- Project manage activation of new customers to the tool
- Review account status and participate in service review meetings with the client.
- Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems
- Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems.
- Work with relevant teams across Alight to ensure changes to the technical environment is understood, tested and that all documentation is updated to reflect those changes
- Upskill and develop team members through training delivery and coaching to enable them to fulfil their role
- Fluent in English (written, oral)
- Advanced level of Excel
- Ecuador country legislation expertise
- HR Consulting, payroll and outsourcing industry experience
- A solutions-based thinker with a natural inquisitive mind
- Attention to detail
- At least 7 years' experience in a payroll role
- Business analysis experience
- Experience working for a global organization with a multi-cultural environment
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Payroll Country Owner - Buenos Aires, Argentina - Alight
Descripción
Key Responsibilities
Knowledge, Education, Certification, Skills & Technical Proficiencies
Work Experience
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.