Technical Support Analyst - Buenos Aires

Solo para miembros registrados Buenos Aires, Argentina

hace 1 semana

Default job background
Join Our Data Products and Machine Learning Development Remote StartupMutt Data is a dynamic startup committed to crafting innovative systems using cutting-edge Big Data and Machine Learning technologiesWe're looking for a Technical Support Analyst to help take our expertise to the next level If you consider yourself a data nerd like us we'd love to connect What We DoLeveraging our expertise we build modern Machine Learning systems for demand planning and budget forecastingDeveloping scalable data infrastructures we enhance high-level decision-making tailored to each clientOffering comprehensive Data Engineering and custom AI solutions we optimize cloud-based systemsUsing Generative AI we help e-commerce platforms and retailers create higher-quality ads fasterBuilding deep learning models we enhance visual recognition and automation for various industries improving product categorization quality control and information retrievalDeveloping recommendation models we personalize user experiences in e-commerce streaming and digital platforms driving engagement conversionsOur PartnershipsAmazon Web ServicesAstronomerDatabricksOur Values We are Data Nerds We are Open Team Players We Take Ownership We Have a Positive MindsetResponsabilitiesProvide technical support to internal users assist with new equipment setupResolve support tickets incidents escalating when neededDiagnose troubleshoot PC notebook issues coordinate repairs or replacements when requiredCoordinate with external vendors suppliers when necessaryCreate maintain basic internal documentation for support proceduresAssist Infrastructure team with operational tasks as neededKeep IT inventory updated support basic logistics coordinationFollow enforce IT security policies best practicesSupport collaborate on simple automation of repetitive tasksRequired SkillsGraduates of Technical Support Infrastructure or related degree programs1 year experience providing technical supportExperience knowledge notebook setup troubleshootingExperience managing administering Operating Systems Windows Server LinuxFamiliarity VOIP tools telephony platformsEnglish reading communicationBased CABA AMBA occasional availability Muttdata officesAwareness IT security best practicesNice haveBasic knowledge PythonFamiliarity AWS other cloud platformsBasic SQL databases MySQL Mariadb etc.Basic scripting knowledge PowerShell BashFamiliarity monitoring tools systemsInterest basic knowledge process automationExperience Office suite administrationPerksIn-Company English LessonsWellhub sports club stipend stay activeAWS Databricks certifications fully coveredFood credits Pedidos Ya great work deserves great foodBirthday off extra vacation week Mutters Trip unforgettable getaway teamReferral bonuses help grow team get rewardedAnnual Mutters Trip an unforgettable getaway team
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