- Lead the full cycle of talent management, including recruitment, selection, orientation, training, and development of staff.
- Assess and review the contributions of Functional Managers and key specialists involved in Operations Management.
- Motivate teams and individuals to meet and exceed set targets.
- Provide daily support, direction, and assistance to direct reports across all operational areas.
- Ensure a continuous and well-organized communication flow within the team and foster effective collaboration with other departments.
- Work closely with stakeholders to align priorities for the Studio and facilitate collaboration on projects and daily tasks across all organizational levels.
- Analyze and resolve quality and service issues, identifying trends and recommending system improvements.
- Drive Operational Excellence initiatives to enhance overall performance.
- Ensure effective planning, reviewing, and monitoring of operational staff and product delivery.
- Maintain relations and communication with Clients when requested by the Commercial team.
- Forecast and track operational costs to achieve accuracy and compliance with the budget.
- Gather and analyze critical data to inform decision-making processes.
- Undertake any other duties as directed by your manager.
- Minimum 2 years of experience in a Senior role within Operations.
- Strong leadership qualities with a positive and growth mindset.
- Excellent spoken and written English language skills.
- Ability to collaborate effectively with stakeholders across all levels and functions.
- Experience within different functions of Evolution considered an advantage.
- Self-motivated, organized, and adaptable to new situations.
- Analytical thinking and a result-oriented attitude.
- Strong project management experience with the ability to work independently.
- Excellent communication skills.
- Experience in Customer Service and/or Customer Relations.
- Experience in corporate communication.
- Understanding of budgeting basics and principles.
- High sense of urgency.
- Good computer literacy skills.
- Available to work on site - Canning, Ezeiza - Buenos Aires.
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Senior Fullstack Engineer
hace 1 día
OpenGov Buenos Aires, Argentina De jornada completa· Job Summary: · Looking to code with a purpose? Solve problems that matter? Fight the national infrastructure crisis head-on? Well then, keep on reading.OpenGov was founded as a platform company and has the ability to realign the GovTech industry due to its continued investmen ...
Head of Studio - Buenos Aires, Argentina - Evolution
hace 1 día
Descripción
Job DescriptionAs the Head of Studio, your role is pivotal in ensuring the smooth functioning and financial success of operational teams within our live studio. Collaborating closely with the Head of Operations for LATAM, you will play a key role in shaping and executing the studio plan. Your leadership will be instrumental in motivating operational teams to achieve excellence. This role involves direct management of individuals in Operations Management, where you will provide guidance, coaching, and performance evaluations.
Main Responsibilities:
Talent Management:
Team Motivation and Support:
Communication and Collaboration:
Quality and Service Improvement:
Operational Planning and Monitoring:
Additional Responsibilities:
This position is an excellent opportunity to join the fast-growing Evolution team.