Team Leader - Buenos Aires, Argentina - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

beBee Recruiter

Descripción

At J.P.

Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers 'needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 3,100 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.

among others, providing value-added services, products and solutions to our clients located in various countries around the world.

These are some of the activities you will be responsible for:

Participate in New Hire Training covering the introduction to our implementation organization, project management tools, endtoend process flows, and additional resources to help you work smarter.
Engage with senior leaders to review our Vision and Strategy.
Get to know your partners by attending regular calls to review active implementations.
Begin to build your brand and establish valuable relationships.
Understand how we implement Mixed payable solutions.
Learn how support our clients with file mapping exercises.
Gain knowledge in utilizing our banking tools.
Gain experience through shadowing skilled and knowledgeable peers.

What do we ask for this position?
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Leading a team, being able to motivate and develop them
:

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Project Management experience or eagerness to learn
:

Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions.
Payments and Receivables experience or eagerness to learn.
Passion for delivering a consistent, stellar client and partner experience
Comfort in a fast paced, dynamic clientfacing environment.
Exhibit adherence to policy and procedures and meet or exceed established SLA.
MS Office Suite experience
Curiosity and passion for learning new things.

Ultimately, you'll be expected to own our Client's Technical Onboarding experience, end-to-end

This includes:

Demonstrate creative problem solving and judgement.
Empowerment to escalate when support is needed to remove obstacles to success.
Representing us as the client facing, technical contact responsible for a successful endtoend client experience during complex treasury product implementations with clients around the world
Manage client and internal partner expectations with consultative advice regarding technical aspects of treasury solutions including
RFP responses, client presentations and client visits
Scope client requests and translate business requirements into detailed technical specifications for treasury services
Establish test environments, validate file formats, execute testing, coordinate backoffice testing, track test results, and assist the client with resolving errors.
Use of MS Office tools to document scope, meeting agendas and minutes and project plans.
Use of workflow tool for status updates and document repository.
Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us.

Below you ́ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

Home office/ flexible work arrangements and work tools to ensure a great experience.
Generous vacation, exam and parental leave.
Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6yearsold.
Medical coverage for you and your family, including domestic partners.
Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
Wellness programs e.g. Yoga, stretching and mindfulness classes delivered on premises.
Language classes, mentorship programs and customized trainings.
Platform for employee discounts in Buenos Aires.
Many others that will be presented to you if you join the team.

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disa