Reservations Sales and Service Representative - Buenos Aires, Argentina - United Airlines

Descripción

Must be fluent in German

Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.

This position is located in Vicente Lopez, Buenos Aires, Argentina.

Job overview and responsibilities

• Sells consultatively
• Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner
• Resolves customer conflicts requiring handling or service
• Arranges for ticketing and other special services
• Notifies customers of flight irregularities and changes in schedules
• Assists company employees in arranging business and personal travel plans
• Operates computer terminal equipment to access, input and retrieve information
• This position is offered on local terms and conditions
• Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

Required

• Must be fluent in German
• High School diploma/GED or equivalent
• Must be at least 18 years of age
• Basic computer skills required
• Must be flexible to work any shift in a 24/7 operation including nights, weekends and holidays
• Able to work a full-time schedule
• Able to work in a call center environment
• Must be legally authorized to work in Argentina for any employer without sponsorship
• Must be fluent in all 3 languages German , English, and Spanish (speak, read and write)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• College degree
• Prefer one year of experience in sales, customer contact, or other related work
• Hold valid passport and U.S Visa