IT Support Specialist - Buenos Aires, Argentina - Clip

Clip

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

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Descripción

The Role:

It is responsible for installing and configuring devices for new and existing users, and will be the operating hand for deployments, endpoint hardening processes, meeting room devices, printers and additional hardware.

S/he should thrive in a culture of decisions based on analytics, be able to step-back and communicate both the strategic and immediate implications on priorities.

What will I do?

Ability to support all desktop enduser technologies including Hardware, Software & Network devices
Ability support multiple types of hardware (Mac/macOS knowledge is required)
Ability to work collaboratively & coordinate with the other technical teams and provide resolution to end users
Builds computers and roll out needed software to users
Excellent customer focus and a willingness to deliver high quality outcomes
Excellent customer service skills that combine issue ownership, problem solving and communication skills.
Strong documentation skills for the tracking of issues and resolutions
Creative approach to technology possibilities
Good judgment in proactively identifying issues, escalating and/or recommending solutions

Technical knowledge:

3+ years of IT related work experience
General Networking knowledge (VLANs, WAPs)
Must be familiar to MDM & Monitoring tools
Must be accurate and detail oriented
4+ years of experience with PC support (macOS & Win)
Strong interpersonal, verbal/written communication and problemsolving skills are essential

In Clip, we are committed to a diverse and inclusive workplace.

Clip does not discriminate under any basis of origin, gender, gender identity, sexual orientation, race, disability, age or other legal status.

Clip is an equal opportunity employer.

If you are unstoppable, creative and have the skills we need, we want to hear from you

ANL-RH1

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