Customer Support Specialist - Buenos Aires, Argentina - Teem

Teem

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

beBee Recruiter

Descripción

_US Based Client. Must be Proficient in English Written and Verbal Skills._

_ Only Resume Written in English will be Accepted._

Responsibilities:

Obtain and manage preauthorizations from insurance providers for medical procedures and services.
Provide timely and accurate responses to customer inquiries
Continuously improve customer service skills and product knowledge
Ensure patient demographics are accurate in our system, making necessary updates as required.
Ensure timely payments and maintain accurate billing records.
Promptly respond to incoming calls, ensuring professional and courteous communication.
Verify insurance coverage details for clients using the appropriate tools and platforms.

Requirements:

1+ years of experience in a customer service
Must possess excellent communication skills with mínimal accent.
Ability to stay calm and handle highstress situations.
Efficiently manage time to handle multiple tasks simultaneously and meet deadlines.
Positive attitude and friendly demeanor
Previous experience or knowledge in the medical field is considered a significant plus.

Benefits