Mr. Handyman M

Customer Service Rep (BB-C46F1)

Encontrado en: JobsSearch

Descripción:
"We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities. We are a local General Contractor, with a focus on ""smaller"" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must: What we offer: Competitive wages Bonus and incentives Paid holidays PTO Friendly team working environment Description We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, rewarding career with a stable and growing company. This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities. We are a local repair and remodeling company, with a focus on ""smaller"" projects in the size range of a few hours to a few days. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. Don't let the 'Handyman' name fool you-- we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are important for the position. Skills/Requirements · Be able to be friendly at all times on the phone · Be punctual · Be highly organized and detail oriented · Computer experience with Office, Excel and QuickBooks· Must be a self-starter· Experience in the fields of construction, scheduling, invoicing, and/ or customer service is a plus Job duties include, but are not limited to: · Answer phone and schedule appointments · Check email and voice mail for messages and return calls · Review schedule for day/week · Communicate and review jobs with technicians · Make appointment confirmation calls · Make follow-up calls · Data entry; efficient and accurate typing skills · We use Microsoft Office, so a working knowledge of Word and Excel is a requirement· Ability to learn and utilize a variety of online programs that include our proprietary software, Dropbox, online ordering systems, and shared document repositories · Process invoices as needed· Prepare marketing materials as needed· Complete administrative book keeping tasks For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future."

calendar_todayhace 2 semanas

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location_onSan Miguel De Tucumán, Argentina

work Mr. Handyman

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