Representante de Atencion Al Cliente Bilingüe - Buenos Aires, Argentina - Alight

Alight

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

beBee Recruiter

Descripción

_Our story_

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."_

_ Our Values:
_

_ Champion People __- be empathetic and help create a place where everyone belongs._

_ Grow with purpose - __Be inspired by our higher calling of improving lives._

_ Be Alight - __act with integrity, be real and empower others._

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. _
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work._
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight._

RESPONSABILIDADES

Identificar, investigar y resolver problemas / dudas de los clientes
Seguimiento y analisis de casos que no han sido resueltos inmediatamente
Registros de llamadas, reportes e informes
Data entry

- carga y control d novedades

Proveer ayuda a la Gerencia incluyendo entrenamientos
Diversas funciones administrativas adicionales, según sea necesario o asignado

Requisitos:

Experiência en Customer Service (banca, retail, ventas, etc.)
Idioma portugues avanzado (excluyente)
Estudiantes de recursos humanos, relaciones laborales, etc (Deseable)
Disponibilidad para trabajar de lun a vie de 11 a 20 hs.

HABILIDADES Y COMPETENCIAS

Buen manejo de PC y paquete Office (Excel principalmente)
Fuerte orientación de servicio al cliente
Excelente Habilidad de comunicación
Confidencialidad y ética profesional
Resolución de problemas

_ Flexible Working _

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row._

_ Benefits_

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. _

_ Our commitment to Diversity and Inclusion_

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful._
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future._

_ Diversity Policy Statement_

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans._
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter._

_ Authorization to work in the Employing Country_

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units._

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.