Siteops Engineer Irc186835 - Buenos Aires, Argentina - GlobalLogic

GlobalLogic

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

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Descripción

Job:

IRC Location:

Argentina

Buenos Aires
Designation:

Lead Engineer

Experience:
510 years Function:
IT Infrastructure
Skills:

akamai, Nginx, Splunk, Tibco

Work Model:
Remote
Description:

Hotwire Support

Requirements:

Experience in supporting eCommerce platforms in onpremise, cloud, and hybrid environments.
Experience in using log aggregators such as Splunk for advanced analytics.
Experience in using data dog tool for determining performance metrics as well as event monitoring for

Infra and cloud services.

Experience in using Akamai, TIBCO Mashery, GCS (Nginx Reverse Proxy) to manage performance traffic flows.
Comprehensive understanding of endtoend eCommerce, multichannel and omnichannel flows.
Proven ability to diagnose, identify and quantify impact of incidents at all levels of the funnel.
Exceptional interpersonal skills, with a focus on rapportbuilding, listening and questioning skills.

Responsibilities:

Monitor performance of both onpremises and cloud systems using a variety of dashboards and tools.
Partner with engineering teams and peers to continually evolve the monitoring platform.
Triage, quantify, and prioritize production issues to ensure timely resolution and mínimal business impact.
Actively participate in incident management and root cause analysis for all major incidents.
Provide consistent and timely communication to stakeholders across all levels of the company.
Perform advanced diagnostics and troubleshooting of issues affecting both backend and frontend services by analyzing logs, executing queries, and utilizing developer tools.
Provide realtime support for development, test and production systems
Facilitate and participate in release and deployment activities. Ensure activities are properly communicated to all stakeholders and provide operational support throughout activity.
Implement and enforce continual improvement practices. Make recommendations for improving supportprocesses, identifying and mitigating risk, and delivering exceptional customer service.

What We Offer:

Exciting Projects:

Come take your place at the forefront of digital transformation With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:
Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities

Work-Life Balance:
GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.

We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:
Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:
We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic:
GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise—we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd.

(TSE:

6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.