Bilingual Service Desk Agent - Buenos Aires, Argentina - Cognizant Technology Solutions

Cognizant Technology Solutions

Empresa verificada

Buenos Aires, Argentina

hace 1 semana

Publicado por:

Sofía Rodríguez

beBee Recruiter

Descripción

#WeAreCognizant, a company with more than associates around the world, working together to help transform the companies the world relies on
.

At #Cognizant we work with first-class clients, leaders in multiple businesses areas (such as finance, technology, telecommunications, etc.). This will allow you to grow in a competitive environment, learning new skills and keep developing the ones that you already have. Our projects are global, and they provide you with the opportunity of working with multicultural teams. We are committed with diversity and inclusion as part of our culture, and that ́s what makes us stronger

What are we looking for?
We are currently looking for a
Service Desk profile to join our
Cloud Experts team

Key responsibilities:

Learn fundamental operations of commonly used software, hardware, and other equipment.
Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
Become familiar with helpdesk policies and services.
Become familiar with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.

Must Have Skills:

Intermediate/ advanced English level
Experience and Knowledge in similar position: 1/3 year of experience working as L1 support desk analyst / Field Support (desirable)
ITIL methodology (Nice to Have)

We offer competitive benefits such as a very competitive salary
, an annual bonus, medical insurance for you and your primary family group, unlimited access to Udemy, development of your language skills. There are many other benefits that you are going to know during the selection process

Let ́s #BeCognizant

Find out about our open vacancies here:Careers at Cognizant | Global Technology & IT Careers at Cognizant**
If you do not find a position according to your profile, in this talent pool you can leave us your data

Join one of the largest companies in the digital industry worldwide

Employee Status :
Full Time Employee

Shift :
Day Job

Job Posting :
Apr

**About Cognizant