Hansen Technologies

IT Business Analyst (BB-26E25)

Encontrado en: Neuvoo AR

Descripción:

Summary:

The IT Business Analyst is a hands-on resource with experience developing and supporting technical solutions. The IT Business Analyst is accountable to gather requirements, troubleshoot incidents, configuration of new functionality in the software, as well as support testing activities. Ideal candidates must show versatility, showing skills and willingness to understand and support the software from functional and technical point of view.

Essential Duties and Responsibilities include but are not limited to the following:

  • Gather and Document Business Requirements.
  • Configure new requirements in the back end.
  • Support testing activities before rolling out initiatives to production: design new test cases, train users, support incidents.
  • Troubleshoot infrastructure and environments issues.
  • Develop reports and scripts using SQL statement.
  • Troubleshoot incidents reported by the business users in production from holistic point of view. Work together with other technical teams (infrastructure, DBA and other satellite applications) to troubleshoot incidents.
  • Requirements:

  • Degree in Computer Engineering or advanced students.
  • 3+ years’ experience as an IT analyst on full life cycle software development efforts.
  • Excellent problem-solving skills.
  • Analytical mindset.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Experience in understanding the problem domain and translating its requirements into the appropriate software solution.
  • Experience gathering new requirements that need to be implemented in the software.
  • Hand-on attitude.
  • Intermediate English proficiency (verbal and written).
  • Intermediate knowledge of SQL.
  • Preferred:

    • Intermediate knowledge programming.

    • .Net framework experience.

    • Intermediate knowledge of databases.
    • Oracle preferred.
    • Experience in Pay Media, Telecommunications, Billing Systems highly desirable.
    • Experience in implementing ERPs, Billing, CRM or mission critical systems.

    calendar_todayhace 2 días

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    info Permanent Full time

    location_onBuenos Aires, Argentina

    work Hansen Technologies

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