Technology Operations - Buenos Aires, Argentina - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Empresa verificada
Buenos Aires, Argentina

hace 1 semana

Sofía Rodríguez

Publicado por:

Sofía Rodríguez

beBee Recruiter
Descripción
Provision and manage privileged user logical access to organization resources in different platforms according to pre-set of system rules and policies

  • Understanding of internal processes, procedures and IT control policies
  • Perform security and change control related tasks in compliance with the Information Technology Control Policies, standard operating procedures and reference documentation
  • Appropriately highlight any potential risk concerns identified, escalating to management as appropriate.
  • Identify continuous improvement to streamline the process of producing quality and timely outputs in meeting service level expectancy
  • Respond to Service Manager Incidents and ensure tickets are completed within the firm's documented SLAs for priority/severity impacts
  • Shifts/On call/weekend support will be required and will be explicitly communicated and agreed
  • Communicate with global peers across GIAM focusing on service delivery improvements
  • Ensure communication is customerfocused and professional
  • Help manage any adhoc compliance and security related projects as required
Role Qualifications

Education & Experience

  • Understanding of Risk Management, Operations or similar discipline preferred
  • 1 to 5 years' experience in security administration, global operations and/or technology risk management
  • Availability to work:
  • Sunday to Thursday, from 12PM to 9 PM
  • Familiarity with IT risk management framework and control selfassessment process will be an added advantage
Key Competencies

  • Proficient knowledge of account administration in two or more platforms (Windows, Oracle, SQL, Mainframe, etc) is desired
  • Understanding of key controls and their business impact from an operational or systems perspective
  • Cyber Ark knowledge and experience is desired.
  • A strong sense of customer service, attention to detail and desire for organization
  • Excellent interpersonal and communication skills, ability to interact effectively with positions of all levels
  • Attentive listener who is able to receive and react appropriately to feedback provided by stakeholders
  • High level of professionalism, selfmotivation and sense of urgency
  • Good organizational skills & planning ability
  • Results oriented without compromising controls
  • Good incident and problem management skills
  • Ability to prioritize and execute on multiple, simultaneous priorities
  • Proactive, driven and able to work on their own initiative
  • Ability to work under pressure and to strict deadlines
  • Problem Solving / Troubleshooting skills
  • Flexible with regard to working shifts as well as being available for off hour and weekend support
J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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