Associate Service Support Specialist - Buenos Aires, Argentina - Diebold Nixdorf

Diebold Nixdorf
Diebold Nixdorf
Empresa verificada
Buenos Aires, Argentina

hace 1 semana

Sofía Rodríguez

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Sofía Rodríguez

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Descripción
Provides technical support to DN Services, Service Partners and Customers, based on expert knowledge of DN-serviced products and solutions. Starting point for structured problem management in the DN Incident & Problem Management process. Identifies, analyzes, addresses and resolves technical problems. Supports technical escalations as a well as improvement initiatives.

Adopts and provides technical product trainings and ensures communication and feedback of service-relevant information to / from country services units.

Develops, implements, maintains and advises on service processes and standard operational procedures. Initiates, manages or supports customer, fleet and product performance improvement projects and initiatives.
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