Operations Manager - Buenos Aires, Argentina - Syneos Health Clinical

Sofía Rodríguez

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Sofía Rodríguez

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  • Work closely with the (Assoc.) Director (A/DD), Operations to drive operational improvements, including owning individual projects and/or subprojects.
  • Proactively identify and address operational processes which could benefit from greater efficiency and standardization.
  • Own tools/dashboards/reports: from initial understanding of business requirements to creation and development to testing to ongoing management.
  • Develop and maintain process maps, howto guides, and standard operating procedures (SOPs) related to team operations.
  • Facilitate critical operational information exchange amongst Syneos One team members through meetings, written communications, and project management tool(s).
  • Maintain Document Management systems, ensuring they are appropriately utilized and easily navigable.
  • Develop and monitor key performance indicators and metrics related to Syneos One team performance.
  • Partner with internal Syneos Health functions, such as Human Resource, Finance, IT, Legal/Contracting to drive operational initiatives.
  • Storyboard and develop executive leadershipfacing content independently for review by AD/D, Operations and other Syneos One Leadership.
  • Provide adhoc support for special projects, including crossdepartment workstreams, while independently managing deadlines and competing commitments.
  • Communicate detailed, appropriate direction to onshore and offshore support staff; effectively manage upward and amongst peers.
  • Mentor and/or directly manage Operations (Sr.) Analysts.

  • Bachelor's Degree.
  • 34 years relevant experience.
  • High proficiency in MS Office suite (PowerPoint, Excel, Word) is required.
  • Slide design and story boarding skills are required.
  • Familiarity with PowerBI, Smartsheets, VBA modeling, additional analytical tools.
  • Excellent written and verbal communication skills.
  • Strong selfawareness and emotional intelligence to effectively navigate a matrixed environment.
  • Ability to handle ambiguity and multiple concurrent assignments on short timelines.
  • Performs well under pressure, tight deadlines.
  • Manages competing priorities and instructions.
  • Ability to travel as needed (~25%).

  • Master's Degree (MBA, MS).
  • Advanced technical proficiency / certifications.
  • Business analytics experience.
  • Familiarity with Salesforce.
  • Experience in operations within a CRO or life sciences services company.
  • Project management experience / certifications.**_
- **Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, you're a part of the big picture. We work hand in hand to guide pre-market development through post-market commercial strategy. Knowledge sharing across advisory groups unlocks the innovation and unique strategies our end-to-end commercialization projects require. Our collaborative mindset means every project is a chance to solve a new challenge, learn from your teammates, become better-rounded, and evolve your career.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance.

We reward and recognize our people by providing valuable benefits and a quality of life balance.

MATTERS EVERYWHERE | How will you accelerate biopharmaceutical commercialization?
- #LI-DC1_- #LI-DC1_

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