Svetlana Selina

Certified project management professional (PMP) with a bachelor’s degree in IT Management and over 10 years of experience in delivering full lifecycle projects in international IT, E-comm, insurance companies and banks. 

I’m an expert in Agile/Scrum/Kanban, SDLC and Waterfall and for more than 9 years I have been managing geographically dispersed teams. I led both medium and large sized innovative projects with a budget of over $4MM and teams of up to 50 people. I have comfortably managed up to 8 projects simultaneously and thoroughly enjoy the challenge of multiple projects.

Technical skills
Project management apps: MS Project (10 years), Primavera P6, Asana, Project Plan 365, Gantt, Reetro, Avion
Business processes modeling: Bizagi, Enterprise Architect, ARIS express, Microsoft Visio (7 years).
Bug Tracking: Atlassian Jira (10 years), Redmine.
Data storage: SharePoint, Confluence (10 years), Google Docs.
Other Apps: PowerPoint, Excel, Slack, Zoom, Google Meet, Localise, GitHub, MS Teams, Figma, Miro, Mural.

                                      Work experience

Aug 2022 -
Present

Apr 2021 -
Jun 2022

May 2020 -
Apr 2021

Iversoft
Software development company, SaaS
Company size: 45 employees

Project Manager
• Successfully finished 2 complex projects for external clients (Bites by Tre Stelle app and Capacity Management feature for Portia Pro). Managed both internal and partner’s overseas teams. Delivered Bites by Tre Stelle app 10 weeks ahead of schedule!
• Championed in multiple internal projects: developed Company’s Project Process Map, introduced Risk Register and Risk Response Plans, Lessons Learned, Knowledge Base, improved Sprint Planning by introducing baselines and upgraded Sprint Project Reports and Multi-Projects Reports and Dashboards.

Neuton.AI 
No-code AI platform, SaaS
Company size: 40 employees

Lead Project Manager 
Managed a remote team of developers, engineers and data scientists to deliver new functionality and improvements to Neuton.AI platform (SaaS solution) playing customer-facing role at the same time, and transformed customer requirements into project plans owning the execution of the team against those plans.

• Acted as a single point of contact for customers managing customer onboarding and set-up, special projects (creation of ML models for specific usecases and coordination of embedding into MCUs), customer maintenance and support;
• Led and facilitated day-to-day Scrum aspects including daily Stand-Ups, Backlog Refinement, Sprint Planning and attend other scrum routines, working closely with all technical teams including Data Science, Product, Developers, Design, Embedded Engineers to deliver SaaS product implementations;
• Created, tracked and updated implementation plans, documents and process documentation;
• Ran product feedback interviews and create job stories to improve the platform;
• Formalized customer requirements, project roadmaps & delivery plans that culminate in client acceptance of the results.

Key accomplishments:
• Optimized Sprint planning so that 90% of tasks were planned during Sprint planning session;
• Created metrics to demonstrate projects evolution and discrepancies, assisting teams in preventing delays and making changes to the project when necessary;
• Standardized customer onboarding process to make it faster and more efficient.

The Stars Group (part of Flutter Entertainment plc)
Global sports betting, gaming and entertainment provider
Company size: 15000 employees

Project Manager
Guided a remote geographically dispersed team (20+ members: back-end, middle-tier, front-end developers and analysts) to meet project deadlines while minimizing impediments, managing risks and priorities, and creating a culture of accountability. Project: Payments delivery

• Acted as Agile Project Manager and Scrum Master, and facilitate daily Scrum and Sprint planning and other Scrum activities;
• Calculated capacity and distribute tasks among the team members;
• Coordinated multiple initiatives simultaneously;
• Supported and coach the team to clarify goals, and actions required to achieve targets;
• Helped to build a trusting environment with an emphasis on proactivity and problem solving;
• Monitored and report on sprint progress and deliverables;
• Implemented Jira Rich filters and Confluence boards for Sprint planning, monitoring of capacity utilization, tasks’ statuses, estimates, workload, UAT etc.;
• Mapped out the process to consider dependencies when Sprint planning, to reduce task extension due to work not able to be done in parallel.

Jul 2018 - May 2020
ECommPay
International payment service provider and direct card acquirer, SaaS
Company size: 1000 employees

Senior Project manager
Led the projects of implementation and development of Data Warehouse (DWH), Dashboard (Web, App) and Business Intelligence (BI) system

• Managed 2 own geographically dispersed Agile teams (20 employees: analysts, designers, back-end and front-end developers, testers) resulting in improved delivery times by 40%;
• Led day-to-day Scrum aspects including Backlog Refinement, Sprint Planning, Review etc;
• Directly managed the creation of User Stories, UX & UI for Dashboard Web, and Test Cases;
• Monitored and controlled quality via metrics and mentored the teams through the project management processes using JIRA Kanban Board and custom dashboards;
• Managed vendor contracts, negotiating SLAs, tracking performance and action plans;
• Regularly reported on project progress to the head of PMO and higher management.

Successfully delivered the following projects:
• Dashboard: online balances, anti-fraud, reports, recurring payments;
• DWH: data partitioning, that allowed to store 4 times more data and retrieve data 5 times faster;
• Data reconciliation between DWH, processing systems and BI-system;
• Implementation of BI-system in ECommPay Holding both from technical and organizational point of view resulting in manual work reduction by 70%.

Dec 2016 – 
Jul 2018
Home Credit and Finance bank (part of PPF)
Global provider of consumer loans based on the latest financial technologies
Company size: 125 000 employees

Project manager
Successfully delivered 15 complex projects within PMO budgeted from $200M to $4MM with the teams from 10 to 50 people:
• Created and maintained realistic project management plans, baselines and project documents;
• Proactively identified and tracked project risks, dependencies and developed mitigation plans;
• Led, coached and supported on-shore and off-shore team members using regular status meetings to uncover risks and blockers, highlight accomplishments, and discuss current tasks;
• Conducted vendor management and strategic sourcing processes, managed RFI, RFP and SoW activities within business and technology teams, facilitated vendor selection sessions;
• Facilitated business case calculation, defined budget (CAPEX, OPEX, TCO), distributed and controlled project costs, provided Earned value analysis;
• Reported on project status to the management and made presentations for steering committees.

Jul 2016 – Dec 2016
Senior business analyst
Projects: own acquiring, new credit card with installment plan
Developed documents describing top-level and detailed requirements for new processes/ optimization of current processes/ automation (VAD, Eepc/BPMN diagrams, user stories etc).

Nov 2014 – Jul 2016
BNP Paribas Cardif
International insurance company, a part of BNP Paribas Group
Company size: 192 000 employees.

Project manager & Business Analyst 
Projects: processes optimization and digitization, implementation of new claims system and customer satisfaction measurement system

May 2013 – Nov 2014
Allianz
Multinational financial services provider
Company size: 142 000 employees.

Project manager & Business Analyst 
Led the project of implementation of the complex global insurance platform

    Education History
2019

2011
Bachelor’s degree in Information Technology Management
Higher School of Economics

Master’s degree in Linguistics and Translation
Moscow State Linguistic University

                                           Certificates

2023
Agile Hybrid Project Pro
Project Management Institute

2023
Scrum Team Building Using Games and Interactive Tools
Coursera

2023 
Scrum Master Toolkit
Udemy
2020

2019

2019
Scrum: Advanced
LinkedIn Learning

Project Management Professional (PMP)
Project Management Institute

IIBA Co-Branded Academic Certificate & Diploma 
International Institute of Business Analysis