Paola Abalsamo

Highly independently motivated, make effective decisions and as also work as part of a team, dependable who appreciate collective efforts, collaborate productively within group settings, high energy and positive attitude. Ability to take initiative, to multi-task under challenging deadlines still focusing on details. Think analytically, solve problems along with a keen attention to detail. Able to prioritize and balance workload for myself and the team. Self-starter and proactive problem solver. Ability to adapt to change quickly and easily

RON MOUNTAIN GAR - Global Account Rep GI (Global Industries) Feb 2023 - Present Assistance of any back-end operational matter raised by sales team. Work cross-functionally, connecting stakeholders as needed. Collaborate with cross functional teams to improve customer experience within assigned territory Verify credit limits through AR and support resolution of overdue invoices and credit issues. Accurately process customer transactions (quotes and sales orders) Identify and implement process improvements to increase the team efficiency and effectiveness. Help develop top quality procedures and control check points to proactively find errors and gaps. Provides support with NA order management. Tracks and ensures placement, accuracy, and follow-up, manages and owns day-to-day, post-sales issues Returns, concessions, shipment issues , Invoicing issues Customer satisfaction/crit sits. Attends customer and internal calls, resolving issues, customer complaints. Provides customer reporting. Confirming inventory availability, pricing, lead time, tracking id's amonv others. Email and phone communication with customers to meet customer requirements and satisfaction. Interaction and effective relationships within internal teams. Provides additional support to the BDE as needed

LENOVO Sales Support Rep - Inside Sales Global /Corp Accounts Sept 2021 - January 2023 P A O L A A B A L S AMO HEWLETT PACKARD Support ISR for retention, development and acquisition accounts. Problem solve and self-start while managing a variety of requests and tasks. Support assigned outside and inside sales representatives in the growth and overall management of assigned territory Support presales activities and respond to post sales questions E2E ownership and troubleshooting assistance of any back-end operational matter raised by sales team. Work cross-functionally, connecting stakeholders as needed. Collaborate with cross functional teams to improve customer experience within assigned territory Verify credit limits through AR and support resolution of overdue invoices and credit issues. Accurately process customer transactions (quotes and sales orders) Identify and implement process improvements to increase the team efficiency and effectiveness. Help develop top quality procedures and control check points to proactively find errors and gaps. Provides support with NA order management. Tracks and ensures placement, accuracy, and follow-up, manages and owns day-to-day, post-sales issues Returns, concessions, shipment issues , Invoicing issues. Customer satisfaction/crit sits. Attends customer and internal calls, resolving issues, customer complaints. Provides customer reporting. Confirming inventory availability, pricing, lead time, tracking id's among others. Email and phone communication with customers to meet customer requirements and satisfaction. Interaction and effective relationships within internal teams. Provides additional support to the ISR as needed.

Graphic Designer

Coach Ontológico