Morena Iriart

WORK EXPERIENCE
Real Estate IQ
Account Manager - Customer Success (Remote)

●  I worked on projects such as the Creation of a Customer Journey Map and a map of audiences.As well as the

design and plan different promotion campaigns and email marketing campaigns.

●  Achieved a renewal rate of 20% more compared to the previous year and a retention rate of a 15% higher

compared to 2021

●  I owned a client's portfolio where I would Anticipate potential client needs and address them immediately

with phone calls and email follow-ups by providing solutions or consulting depending on their needs and

goals.

●  Worked as a consultant for our clients, helping them find new strategies to contact property owners and close

more Real Estate Deals.

●  I started a book club and weekly training sessions to encourage interaction and impulse professional and

personal growth

Certifications

●  Inclusive Leadership: The power of Workplace Diversity - Coursera May 2021

●  Fundamentals of Digital Marketing - Google April 2021

●  Social Media Marketing Mastery - Udemy February 2021

●  Fundamentals of Intercultural Learning and Global Competence - AFS August 2021

●  Google Analytics for Beginners - Google Analytics for Business March 2021

●  Become a Program Manager - Linkedin Oct 2022