Luciano Federico Fuentes

Hi! 🙋🏻‍♂️ I'm a Salesforce administrator and developer trainee. I'm 29 years old. Two years ago, I became interested in programming, and I started learning on my own through platforms like Udemy and YouTube. Eventually, I decided to pursue formal education through an online school and, later on, completed an intensive 4-month bootcamp, dedicating 9 hours a day to it. Prior to this, I spent 5 years working for a telecommunications company where I realized my passion for everything related to business and management. This is what drew me to Salesforce's programming language ☁️ the most.
I consider myself a patient person with the ability to anticipate a client's needs. My focus is on providing exceptional service and ensuring customer satisfaction.

⭐️ One notable achievement in my career was winning the award for perfect attendance during 4 out of the 5 years I worked in customer service. This demonstrates my commitment and responsibility in fulfilling my duties.

👨🏻‍💻 With five years of experience in my previous role, I highly value the opportunity for growth within a company. In my previous job, after gaining a solid knowledge and experience in my role, I felt motivated to assist new agents joining the company. This experience allowed me to develop leadership skills and a collaborative attitude.

☕️ Outside of work, I enjoy relaxing like anyone else, but I am always willing to lend a hand when needed and available. I believe in the importance of maintaining a balance between work and personal life and find satisfaction in being helpful to others.

Tengo casi 6 años de experiencia como asesor digital trabajando para una empresa de telecomunicaciones de Argentina, los últimos 2 años de forma remota.

En mayo del 2023 terminé un bootcamp intensivo de 4 meses de Salesforce donde aprendí sobre su plataforma, a desarrollar con Apex y Git, Flow builder y trabajar mediante metodología Scrum.