Ignacio Tomas Blanco

Student, with a strong academic background and significant
work experience. My education in marketing has been
complemented by valuable experience in the efficient
management of administrative tasks, highlighting my ability
to organize and communicate effectively.
I am seeking job opportunities that allow me to expand my
professional experience, contributing at the same time to the
growth and continuous development of the organization.

Personal Assitant / Prudential Seguros S.A. / January 2022 - Present.

As a Personal Assistant, my role is crucial in supporting the
operations and success of the Life Planner (Life insurance
sales representative).
My tasks are Coordinate and schedule appointments for the
life insurance sales representative based on client availability
and preferences. Keep the representative's schedule updated,
ensuring efficient and conflict-free scheduling. Manage the
preparation of documents required for meetings and sales
presentations. Collaborate in gathering and organizing
information related to Prudential's life insurance policies and
products. Serve as the initial point of contact for general client
inquiries and direct them to the appropriate representative.
Collaborate in the preparation of reports and presentations
related to sales activities. Work closely with other assistants,
insurance agents, and internal departments to ensure smooth
communication and efficient collaboration.
I am in charge of efficiently managing the reception of emails,
ensuring timely and effective attention to incoming
communications. Actively participating in various training
sessions related to system management and specific
information about sales and insurance is an integral part of
my professional development.
I maintain continuous and close contact with clients from
Latin America, North America and Europe, I offer support and
guidance during the payment process, ensuring that it is
carried out efficiently and without complications.

Call Center / IGBA / February 2022 - January 2024.

Handle incoming calls from patients for medical appointment
scheduling; Coordinate and assign appointments based on doctors'
availability and patient needs. Manage changes in agendas, such as
cancellations and rescheduling, effectively; Provide exceptional
customer service by answering questions and addressing issues;
Collaborate in the organization and archiving of medical documents.

Receptionist - Temporary / Melia Hotels International / February 2019 -
September 2019.

Restaurant Recepcionist - Customer Service; Constant Interaction
with Clients; Payment Handling and Invoicing.

University Siglo 21
Bachelor´s in Marketing | January 2023 - Present

University Siglo 21
Specialization in Cybersecurity | August 2023 - January 2024