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Cristian Navia

Cristian Navia

Service Delivery Manager
Saavedra, Comuna 12
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Sobre Cristian Navia:

Hi, I'm Cristian Navia, husband of a beautiful wife and father of three beautiful children. 
I am passionate about technology and have driven organizations for over 20 years.

Helping organizations in their digital transformation leading large multidisciplinary teams through the consolidation and integration of agile frameworks.

Specialties: Digital Transformation, Product Development, Business Strategy, Envisioning, Cloud, AI, ML, CX, UX, E-Commerce, Agile Development, IT Management, Team Building, and Innovation.

Experiencia

Dev.Pro (US)                                                                                                                                                                   April 2022 – Present

Delivery Manager

  • Consistently maintained a 40% profit margin by successfully revenue management and handling expenses efficiently
  • Established of professional services in LATAM to drive business growth up to 100 contractors in the US Market
  • Implemented Agile workflow successfully (Scrum/Kanban) to increase productivity and reduce waste hours in 30%
  • Maximized productivity through regular stakeholder interaction via health-check issues metrics reports
  • People & resource management in terms of morale and talent (hire/dismiss/change team structure)
  • Close interactions with internal/external stakeholders - Dev teams, Product, QAs, PMs.
  • Client Communication on deliverables - Estimates, Timelines, Quality and managing client expectations

GLOBANT (US)                                                                                                                                                        May 2019 – April 2022

Program Delivery Manager

  • Directed roadmap execution at steering level on 3 major clients coordinating 60 people spread around the globe
  • Program Delivery Operations, identified engagement with partners and clients
  • Extended business contracts through analysis of customer needs generating new Amendments and SOW
  • Generated POD strategy through agile framework practices such as SAFe, Scrum or Kanban
  • Consolidate P&L with over achievement goals, Project Managers and Team performance assessment

Consultant                                                                                                                                                                           Sep 2015 – Present

Software Delivery Manager

  • Led delivery operations and P&L of different offshore software products
  • Managing communications and reporting to geographically distributed stakeholders
  • Generated team motivation, fostering retention and mentoring across team members

ZKTeco Inc. (LATAM)                                                                                                                                                Sep 2015 – Jun 2018

CTO/Product Development Director

  • Directed business development strategies and roadmaps on products like: ZKBioSecurity, ZKTime Web, ZKLogger, ZKVisitor, ZKAccess 3.5, ZKTime.Net 3.0, ZKTime.Net, ZKBioLock, ZKBioPack, WDMS, and SDKs
  • Coordinated POC and MVP solutions to validate new architectures and solutions
  • Orchestrated multiple development teams under planning, scoping, and creation of technical solutions, through to continuous delivery to production
  • Improved report and metrics to C-Level, executive board and headquarter stakeholders
  • Planned, designed, and executed a multimillion-dollar master plan by serving +1k client needs, prioritizing requests within budget and contract guidelines

Kapsch TrafficCom (Australia, New Zealand, South Africa, Poland)                                                            Jun 2012 – Jul 2015

Product Development Manager

  • Conducted regional coordination and planning with Argentina, New Zealand, Australia, South Africa, Poland & Austria
  • Defined product technology and services strategy over toll solutions, implementation of agile frameworks
  • Facilitated Interaction with Regional Partners to identify opportunities for immediate and future collaboration, synergies, and standardization initiatives
  • Led development teams prioritize scope and delivery solutions
  • Achieved milestones in regional projects fulfilling external audits compliance

 

 FOR MORE VALUABLE EXPERIENCE INFORMATION, PLEASE CHECK MY LINKEDIN PROFILE AT LINKEDIN.COM/IN/CREESTIAN

Educación

Computer Information Technology                                                                                                                                                       2018

Brigham Young University–Idaho

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