Cinthia Ferreyra

I am a Senior Learning & Development Manager and Chief of Staff with international expertise in cross-functional ramp-up and ramp-down processes for Start-Ups and Multinational Companies. With roles in Translation and Sales Department Leadership in outsourcing settings and the government sector, I bring extensive HR and QA expertise in hybrid and remote setups. With over 13 years of hands-on management experience, I support the alignment of company needs with candidate experiences to achieve employee engagement and exceed client expectations.

CHIEF OF STAFF (H.R) – MISDEMEANOR COURT - March 2019 - present / CITY HALL (Remote)

GENERAL ADMINISTRATION – MISDEMEANOR COURT - Nov. 2012 – Feb. 2019 / CITY HALL

SENIOR TRAINING & QUALITY MANAGER (L&D) - Jun. 2012 - May 2013 / KONECTA

PROJECT MANAGER - Dec. 2011 - Mar. 2012 / OCEAN TRANSLATIONS - (Hybrid)

SENIOR TRAINING & QUALITY MANAGER (L&D) - Feb. 2007 - july 2011 / SYKES - Internacional

SENIOR QA & TRAINING SPECIALIST - May 2006 - Jan. 2007 / SYKES - Internacional

CORPORATE QA ANALYST & TRAINER - Jun. 2005 - May 2006. SYKES / Internacional

Ph.D. in Education National University of Rosario - 2024 (in progress) Thesis: "New Hire’s Training for Excellence in Customer Service"

B.A. in Organization and Educational Management Austral University - Rosario 2018

English Translation Olga Cossettini Institute - Rosario 2007

Pre-Law Degree National University of Rosario - 2000